Privacy Policy

1. Introduction

This Privacy Policy explains how Solution Spot and our product PrevVal ("we," "us," or "our") collect, use, and protect your information. This policy applies to our website (solution-spot.com), our HubSpot app PrevVal, and any related services we provide.

Last Updated: December 17, 2024

2. Information We Collect

2.1 Through Our Website:

• Contact information (name, email, phone number)
• Company information
• Communication preferences
• Usage data and analytics

2.2 Through PrevVal (HubSpot App):

• HubSpot portal ID
• Authentication tokens
• Property values and changes
• Usage statistics
• Error logs for troubleshooting

3. How We Use Your Information

• To provide and maintain our services
• To process your transactions
• To send administrative information
• To provide customer support
• To improve our services
• To comply with legal obligations

4. Data Security

We implement appropriate security measures to protect your information, including:

• Encryption of sensitive data
• Secure authentication processes
• Regular security assessments
• Limited access to personal information

5. Third-Party Services

We use the following third-party services:

• HubSpot (CRM and app platform)
• Redis Cloud (data processing)
• MySQL Database (data storage)
• Analytics services

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Export your data

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes through our website or email.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

• Email: support@solution-spot.com
• Website: www.solution-spot.com